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Imagine starting the workday at your company’s facilities and discovering that the automatic doors at the main entrance are not working. The flow of people is interrupted, the user experience is affected, and it creates a poor impression for employees, clients, or suppliers. In this situation, which could lead to financial and reputational losses, it’s crucial to have a solid automatic door maintenance plan in place.
Automatic doors are essential elements in residential complexes, commercial buildings, and public access facilities. Regular maintenance is mandatory and is regulated by standards such as UNE-EN 13241:2004+A2, which outlines safety and functionality requirements for automatic doors. It includes the mandatory CE marking for commercialization, as well as UNE-EN 12635 and UNE 85635, the latter with clear guidance on inspection requirements in Annex C.
Choosing the right provider for automatic door maintenance is a strategic decision. An undersized or purely reactive service can lead to frequent breakdowns, high repair costs, and legal risks. On the other hand, planned and proactive maintenance allows for service adjustments based on usage levels, prolonging the system’s lifespan and ensuring its safe operation.
Key factors to consider when choosing an automatic door maintenance service
What should you consider when hiring an automatic door maintenance service? This is one of the most common questions when selecting a provider. It’s essential to understand that not all services are equal, and that working with qualified professionals directly impacts safety, operational efficiency, and long-term costs.
- Review frequency adapted to building usage: Not all buildings experience the same flow of people or use the same type of automatic door. Therefore, the ideal provider should design a preventive maintenance plan tailored to these factors, to maximize the doors’ lifespan and reduce potential risks.
- Fast and efficient technical support: Speed and efficiency are essential traits in a reliable maintenance provider. A responsive team must be ready to handle emergencies quickly, minimizing downtime and ensuring service continuity.
- Coverage of spare parts and components: When hiring a maintenance service, make sure it includes the supply and replacement of parts, preferably original or certified. Natural wear may require component replacements to maintain the system’s efficiency and safety.
- Compliance with regulations: A professional provider ensures that all inspections, adjustments, and repairs comply with current regulations, helping you avoid penalties and ensuring user safety.
- Flexibility according to the type of installed automatic door: Not all automatic doors are the same—there are sliding, folding, revolving, swinging, and other types. Our team adapts to each door’s features, offering a personalized and specialized service that ensures effective maintenance tailored to specific needs.
Practical tips to get the most out of your automatic door maintenance service
Proper maintenance of automatic doors doesn’t depend solely on the service provider. Building owners and facility managers can also apply good practices to enhance performance and extend the doors’ lifespan, while also getting the most value from the service.
Some tips to keep in mind:
- Conduct regular visual inspections: It’s advisable to inspect the doors regularly to detect potential issues early, such as worn parts, accumulated dirt, or misaligned components.
- Keep passageways clear and avoid obstructions: Another effective practice to support proper operation is to keep the area around the door clear. Dirt, obstacles, or any interference with the mechanism can lead to safety issues or operational disruptions.
- Report malfunctions or unusual noises immediately: If anything seems off with the door’s normal operation, report it immediately to the maintenance provider.
- Encourage responsible usage among users: Raise awareness about the importance of not forcing doors, blocking sensors, or inserting inappropriate objects. This helps prevent damage and keeps the system in good condition.
- Keep a detailed incident log: Maintaining a log of issues, repairs, and inspections helps track door performance and improve maintenance planning.
- Review contract coverage annually: It’s recommended to review your service contract each year to ensure the coverage and services still match your building’s real needs.
- Ask the technician for advice during each visit: Every time a technician visits, take the opportunity to ask for recommendations on the overall condition of the system and potential improvements. This helps detect issues early and keep the system operating at its best. The technician can also help you check if your doors comply with current regulations, a key aspect to ensure safety and avoid fines.
- Ensuring regulatory compliance of your doors: Automatic doors must comply with current regulations, both in terms of safety and technical standards like the CE marking. It’s important that building managers request a regulatory assessment if the doors lack required safety components. In such cases, it’s advisable to rely on the expertise of a certified technician who can verify compliance and recommend necessary corrective actions.
Leave your building’s automatic door maintenance to Aszende
Does your building have an automatic door maintenance service that’s truly efficient and tailored to your needs? Aszende specializes in automatic door maintenance, offering personalized solutions for residential buildings, businesses, and high-traffic facilities.
Our certified technical team offers quick response times and preventive maintenance plans tailored to the type of door and the real usage patterns. Contact us!
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