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Selecting the best elevator maintenance company can be a more complex process than it seems. Before making a decision, owners should evaluate a number of key factors to ensure that the service offered is efficient, safe, and reliable.
While there are numerous options on the market, not all elevator maintenance companies provide the same level of quality. Below are the most important aspects to consider when selecting an elevator maintenance company.
The importance of choosing the best elevator maintenance company
Opting for the best possible elevator maintenance company is essential to ensure the proper functioning of these vertical mobility devices. The reliability of an elevator is crucial, whether in residential or commercial buildings, since the safety of the people who use it daily depends on it.
Proper maintenance not only reduces the risk of accidents, it also extends the life of the equipment, which contributes to creating a safer and more efficient environment. Skipping maintenance can lead to serious consequences, making it one of the leading causes of elevator-related incidents, according to the European Lift Association (ELA).
In Spain, the technical regulation, known as ITC AEM 1 Complementary Technical Instruction, regulates the requirements that both owners and maintenance companies must meet. This regulation requires periodic and exhaustive maintenance to prevent failures, guarantee safety, and ensure accessibility.
Key factors for choosing the best rlevator maintenance company
Company experience and reputation
Experience is an essential factor to consider if we are evaluating the best elevator maintenance company. A company with a strong track record in the industry and specific expertise in the required vertical mobility system can provide greater assurance of safety and quality. It is not necessary for the company to have experience in a wide range of makes and models, but to be an expert in the specific system and maintenance of elevators in the type of buildings that are needed, thus demonstrating its versatility and technical capacity in specific contexts.
Services offered
The scope of services offered by a company is another key aspect. Some companies specialize solely in preventative maintenance, while others provide additional services such as repairs, equipment modernization, 24/7 technical assistance, and supply of spare parts. It is essential to ensure that the services cover all the needs of the owner or community, and that they comply with the local regulations in force.
Training and certification of technical staff
The best elevator maintenance company should have qualified and certified technical staff, which is essential to ensure quality service. This equipment must be up to date with current regulations, technological advances and best practices in the sector.
In addition, proper training and the application of cutting-edge technologies such as current predictive systems allow them to identify potential failures before they become serious problems, helping to reduce service interruptions and ensure user safety.
Speed and efficiency in service
Speed is a determining element in the provision of an elevator maintenance service. When an elevator breaks down, the response time of the company in charge can make the difference between a quick resolution or a long wait, which could be critical, especially in the case of buildings with a large influx of users.
In this context, before signing the contract, it is essential to check the geographical coverage offered by the elevator maintenance company. Ensuring that the company has a presence in your area ensures that interventions are carried out quickly and efficiently.
Transparency in costs and contracts
We must rate the best elevator maintenance company not only for the quality of its service, but also for customer communication and the cost of elevator maintenance. It is important that the company provides a detailed quote before signing any contract, clearly specifying which services are included and which are not. This transparency avoids misunderstandings and ensures that both parties are clear about the actual scope of the service.
Regulatory compliance and security
Another crucial aspect when selecting the best elevator maintenance company is compliance with regulations and safety standards. It must be verified that the supplier complies with all legal regulations, both local and national.
Technology and innovation
Technology is a differentiating factor in elevator maintenance. Some companies use computerized maintenance management systems (CMMS) that allow for efficient scheduling and monitoring of interventions, as well as anticipating potential problems.
Others employ ARM’s predictive maintenance systems, which monitor elevator operation in real time. This makes it easier to identify faults before they occur, allowing for more proactive and efficient service management.
Aszende: The best company for elevator maintenance
In the European market, Aszende is emerging as one of the best companies in the elevator maintenance sector, standing out for its commitment to quality and innovation in its services.
By choosing Aszende for maintenance, customers get:
- Speed and efficiency: We have a highly qualified team, prepared to act quickly and effectively in the event of any eventuality that may arise with the elevators.
- Wide reach: Our team of professionals is distributed throughout Spain. In total, we have 17 delegations at our disposal trained to offer our services correctly, complying with current legal regulations.
- Remote assistance: We can solve problems remotely, without having to travel to the site, thanks to our ARM remote monitoring system.
If you have got this far, do not hesitate to contact us. Choose the best company for elevator maintenance and make sure your devices are working properly all the time.
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