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To obtain an approximate estimate of the maintenance costs of an elevator in commercial premises, it is essential to analyze a series of specific conditions related to each installation. This is because there is no single, standard price applicable to all cases, as the cost varies depending on multiple factors that directly influence the equipment’s performance, its useful life, and the regulatory requirements of the operating environment.
Unlike in residential settings, where elevator use is more predictable and limited, elevators installed in commercial premises are subject to higher operational demand, both in terms of service and usage.
Therefore, elevator maintenance in commercial premises should not be understood as a generic service, but rather as a specialized technical service, whose final cost will depend on a set of key variables detailed below.
Variables influencing the maintenance costs of an elevator in commercial premises
Agreed contractual conditions
The content of the contract directly impacts the maintenance costs of an elevator in commercial premises. Beyond the base rate, the contract outlines key aspects such as duration, potential penalties for early termination, and the scope of services included.
In commercial environments, it is common for property owners to contract extended coverage, including emergency response, weekend availability, and extended hours, thus adapting to the business’s operational demands.
For example, a store located in a shopping center that operates from Monday to Sunday may require technical support available on weekends, which goes beyond a basic contract covering only working days.
Usage intensity: daily rides, stops, and user traffic
Usage frequency is one of the main factors contributing to the wear and tear of an elevator installed in a commercial setting. Unlike other installations, elevators in commercial premises may complete dozens or even hundreds of trips per day, with multiple stops and constant user flow.
This intensive activity accelerates the deterioration of key components, requiring more frequent and specialized maintenance. Consequently, the amount allocated to maintenance tends to be higher than in other contexts, as the service must ensure continuous and safe operation without interruptions that could impact normal commercial activity.
Inclusion of additional components according to the premises' needs
Each business is different, and so are its needs. In locations that require freight elevators, lift platforms, or elevators with larger cabins, it is common to incorporate additional technical components or custom features such as reinforced sensors, heavy-duty automatic doors, or customized control systems for specific logistical functions.
These additions not only increase the equipment’s initial cost but also raise periodic maintenance costs, as they require more specialized technical inspections and may involve non-standard parts.
More complex equipment due to accessibility or capacity requirements
This is another factor that directly affects maintenance costs, as property owners are legally required, according to current regulations in Spain, to ensure universal accessibility in their publicly accessible facilities.
Many elevators in commercial environments must feature technical characteristics that ensure autonomous and safe access for all individuals, including those with reduced mobility or disabilities. This implies the installation of more spacious cabins, automated systems, accessible controls at different heights, and even adapted emergency communication systems, as well as equipment with greater capacity and structural complexity which, while essential for inclusion, also require more maintenance effort.
Mandatory inspection frequency according to regulations for commercial use
When an elevator is located in a public or commercial environment —such as shopping centers, supermarkets, stores, clinics, or other high-traffic spaces—, current regulations stipulate that inspections must be carried out monthly. In smaller premises with less traffic, inspections may be conducted bimonthly, as long as usage levels permit and it is duly justified.
In fact, the new ITC on elevator maintenance has established stricter guidelines for public use settings, reinforcing the need for regular inspections and strict compliance with safety standards.
In public-use buildings, such as branded retail stores, health centers, or administrative buildings, contracts are subject to stricter conditions, regulated by UNE Standard 81-70, which sets specific accessibility and safety requirements for public facilities. This type of contract requires more frequent inspections and strict regulatory compliance.
An example of this is the Dior store in Madrid, whose installation should be reviewed monthly. However, due to the brand’s high service standards, the client requested two inspections per month. Our team adapted to these needs, demonstrating service flexibility and a commitment to operational excellence.
Elevator technology
The level of integrated technology also impacts maintenance costs. Systems with digital controllers, smart sensors, display panels, or remote connectivity require specialized technicians and, often, specific tools for maintenance.
Equipment age and frequency of component replacement due to obsolescence
The age of the elevator is another decisive factor. Older equipment tends to experience a higher number of incidents, whether due to natural wear, accumulated misalignments, or the unavailability of some components in the market.
As the elevator ages, both the frequency of part replacements and the need for more complex technical interventions increase. Moreover, technological obsolescence may render some components outdated compared to the latest standards in efficiency, safety, and connectivity required in today’s commercial settings.
Optimizing costs without compromising service quality
Given the many factors influencing elevator maintenance costs in commercial premises, the best strategy is to choose a specialized company with proven experience in this type of installation.
Companies like Aszende, with over 45 years in the industry, offer tailored solutions to the specific characteristics of the commercial environment, balancing service quality, regulatory compliance, and cost control.
In addition to providing maintenance services, Aszende stands out for offering personalized technical advice, helping clients clearly understand what each proposal includes, how costs are structured, and what steps can be taken to maximize the equipment’s lifespan.
If you are looking to reduce the maintenance costs of an elevator in commercial premises without compromising safety or quality, place your trust in specialists and find a tailored solution that meets the specific needs of your vertical mobility device.
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